Do I need an account to send an inquiry?
No. You can send an inquiry from any product page without an account. With a free account you can also keep your inquiries, save favorites, use the Inquiry Basket and message suppliers.
Is registration free?
Yes. Registration is free for buyers and suppliers.
How do I become a supplier on this site?
Register with the supplier role, complete your company information, then send your product list through Contact Us. See For Suppliers for details.
What is the Inquiry Basket?
On a product page, add products to your basket, then send one combined inquiry for all of them instead of one message per product.
How do I reset my password?
Use the "Forgot your password?" link on the sign-in page. Password reset emails are not sent automatically at the moment — the page explains how to contact the site administrator for a reset.
Who do I contact about a problem with an order?
Contact the supplier first. If that does not resolve it, write to us through Contact Us with the order details.
Which steel grades and standards are covered?
Special and tool steels (H13, D2, 1.2311, 1.2738, 1.2083 and others), alloy and carbon round bar (4140, 4340, 8620), wear-resistant plate (NM360–NM600), high-strength plate, seamless pipe, coil and structural steel. Grade data sheets are on our partner site steel.wiki.